Question 1

CAN I CUSTOMIZE THE ORDER?

Accepted Answer

Yes, you may. If you want to add the info of your event, please send us the email.
It's best to pick the design from our website and we will provide the estimates and samples before compleing the customized orders.

Question 2

FREE STANDARD SHIPPING-HOW DO I GET IT?

Accepted Answer

US orders over $30 get free standard shipping.

Question 3

WHEN WILL MY ORDER SHIP?

Accepted Answer

Because we want to select the best-condition products, processing the order takes 2 to 3 business days before we ship it to you.

Question 4

WHAT SHIPPING OPTIONS DO YOU OFFER?

Accepted Answer

* DOMESTIC: 5-8 business days 
• INTERNATIONAL: 1 to 3 weeks
 
Expedited shipping 
With extra cost, the faster shipping might be available to you.
USPS Domestic Priority takes 3 to 5 days
USPS priority Express takes 2 to 4 days

Question 5

WHAT SHIPPING PROVIDERS DO YOU USE?

Accepted Answer

USPS in the U.S.
DHL for international.

FAQ

Frequently asked questions

CAN I CUSTOMIZE THE ORDER?

FREE STANDARD SHIPPING-HOW DO I GET IT?

WHEN WILL MY ORDER SHIP?

WHAT SHIPPING OPTIONS DO YOU OFFER?

WHAT SHIPPING PROVIDERS DO YOU USE?